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Fewer no-shows. Fuller diary.

Every empty slot is lost revenue and a wasted staff hour. SMS reminders cut no-shows by around 50% — and a large chunk of "forgotten" repeat business (like an annual boiler service) is just as easy to win back with the right nudge.

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Appointment Reminders

The bottleneck: every no-show is a wasted slot that can't be re-sold at short notice.

What it does: automatic text reminders at the right touchpoints — a confirmation days out, a reminder 24h before, and a same-day check-in if you want it.

Outcome: no-shows down 30–50%; some clinics see 50–70% with consistent multi-touch reminders.

£450 + £50/mo
Google Calendar, Microsoft Bookings or CalendlyTake the free audit

Service & Warranty Recall

The bottleneck: customers with an annual or periodic service just forget to rebook once it's not in their calendar.

What it does: nudges the customer with a direct booking link when their service falls due; unanswered nudges create a "call this customer" task for staff.

Outcome: a heating engineer servicing 200 boilers/year can recover £2,400–£4,000/year in rebookings alone.

£650 + £75/mo
revenue growth, not just time savedTake the free audit

Keep every slot filled.

The free audit shows you exactly where the gaps are — no jargon, no contract.

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